The best e-signature software, tested and ranked

We sent the same five documents for signature with six e-signature tools over the same two-week project, and timed and checked every step. Here's which one signed most reliably, which suits a small budget, and what each costs to start.

By Daniel BrooksUpdated November 4, 20266 tools tested
Our picks in 30 seconds
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About this list

E-signature software lets people sign documents online and keeps a record of who signed, when and from where. Most tools add templates, a signing order, reminders, identity checks and storage for the finished file. Bigger products add bulk sending, payments, forms and contract management. You'll find more in our e-signature software section and our productivity tools hub.

On a feature list these tools look much alike. In use, they differ in how reliably they produce a complete audit trail (the record that proves who signed), how quickly a signer gets through, how many documents a plan lets you send, and how you pay. Renewal and cancellation terms differ a lot too, and they were the biggest complaint in user reviews across this category.

To compare them fairly, we used every tool for the same two-week project, from October 16 to October 29, 2026. A small team sent the same five documents for signature, worked through the same fixed task list, timed each task, counted the plan limits we ran into, tried each tool on desktop, web and phone, and ran the same 15 sharing, permission and comment checks. We also checked how many of ten audit-trail details each tool recorded.

Compare at a glance

#ToolBest forCheapest way to startScore
1DocuSignBest overall$11 a month, billed yearly (Personal) 5.0
2Adobe Acrobat SignBest for PDF-heavy teams$24.99 a month (Acrobat Standard (individual)) 4.5
3Dropbox SignBest for small teams$15 a month (Essentials) 4.5
4Zoho SignBest free plan$12 a month (Standard) 4.5
5SignNowBest for trying an API cheaply$20 a month (Business) 2.0
6DottedSignBest for self-hosting$15 a month (Pro) 2.0

Features and terms compared

These facts come from each company's own pages and our research, with prices checked on November 3, 2026; the starting price is the cheapest plan billed monthly, or billed yearly where that's the only way to buy it.

ToolStarting priceFree plan or trialSend limit on the entry planSecurity and complianceKey integrations
DocuSign$11 a month, billed yearly (Personal)No free plan or trial5 envelopes a monthISO 27001, SOC 2 Type 2, PCI-DSS, HIPAA supportSalesforce, Microsoft, Google; 1000+ claimed
Adobe Acrobat Sign$24.99 a month (Acrobat Standard)Trials on Pro, Studio and teams plansNot listed on the pricing pageISO 27001, SOC 2 Type 2, FedRAMP TailoredMicrosoft 365, Salesforce, Workday, Box
Dropbox Sign$15 a month (Essentials)Free plan (signing only); 30-day trialNot statedHIPAA and ISO 9001 badges (scope not verified)Dropbox, Google Drive, Salesforce, OneDrive
Zoho Sign$12 a user a month (Standard)Free plan (5 envelopes a month); 14-day trial, no card25 envelopes a user a monthNone named on the product pageZoho apps, third-party apps, REST API
SignNow$20 a user a month (Business)7-day trial, no card neededReported 100 invites a user a year (unconfirmed)SOC 2 Type II, HIPAA, PCI DSS, 21 CFR Part 11Salesforce, Google Workspace, Microsoft Teams
DottedSign$15 a user a month (Pro)Free plan (limits not stated)Unlimited documents on ProNone namedGoogle Drive, Microsoft Teams, Salesforce, Zapier

Test results side by side

DocuSign was the only tool to get everything right where it matters most. All five documents came back with complete audit trails, it recorded all 10 audit details, passed all 15 teamwork checks, worked on desktop, web and phone, and synced changes between devices in about a second. It wasn't the quickest, at 3.0 minutes per task, but it hit just 1 plan limit in two weeks, the fewest of any tool.

The next three were close, all at 4.5 out of 5. Zoho Sign and Adobe Acrobat Sign were the fastest, at 1.8 and 1.7 minutes per task, and Zoho's signers finished in a median of 0.9 minutes. Dropbox Sign was strong on teamwork but returned one document without a complete trail. Then there's a big gap. SignNow and DottedSign both scored 2 out of 5: tasks took over 8 minutes, only 3 and 2 of five documents had complete trails, each recorded just 5 of 10 audit details, and both ran into 6 plan limits.

Every tool got the same test, between October 16, 2026 to October 29, 2026.

ToolScoreMinutes per task from the fixed listFree-plan limits hit during the projectWorks on desktop, web and phoneCollaboration: sharing, permissions, commentsPrice for 1 person and a team of 10
DocuSign5/53.0 min/task; 5.3 min p951 limits reached during 14 days3/3 desktop/web/phone paths; sync 1 s15/15 sharing/permission/comment checks–
Adobe Acrobat Sign4.5/51.7 min/task; 3.3 min p952 limits reached during 14 days3/3 desktop/web/phone paths; sync 13 s13/15 sharing/permission/comment checks–
Dropbox Sign4.5/52.9 min/task; 5.0 min p952 limits reached during 14 days3/3 desktop/web/phone paths; sync 24 s14/15 sharing/permission/comment checks–
Zoho Sign4.5/51.8 min/task; 2.7 min p952 limits reached during 14 days3/3 desktop/web/phone paths; sync 27 s14/15 sharing/permission/comment checks–
SignNow2/58.1 min/task; 12.9 min p956 limits reached during 14 days2/3 desktop/web/phone paths; sync 80 s7/15 sharing/permission/comment checks–
DottedSign2/58.4 min/task; 13.9 min p956 limits reached during 14 days2/3 desktop/web/phone paths; sync 78 s9/15 sharing/permission/comment checks–
1

DocuSign

Best overall
5.0

DocuSign came first of six with 5 out of 5. Every one of our five documents was signed with a complete audit trail, it recorded all 10 audit details we looked for, and it passed all 15 sharing, permission and comment checks. Tasks took 3.0 minutes on average (5.3 on the slowest one in twenty), signers finished in a median of 2.6 minutes, and it hit only 1 plan limit. Our full DocuSign review has the details.

DocuSign is the best-known name in e-signatures, which matters because your clients are likely to recognise the emails. Signers don't need an account. It sells per-user plans with an allowance of envelopes, and it's growing into a wider contract management platform. It has the longest integration list here, which it puts at more than 1,000, and a strong security list including ISO 27001, SOC 2 Type 2 and PCI-DSS.

The catch is the commercial side. There's no free plan or trial, plans are sold on yearly commitments, and envelopes are capped: 5 a month on Personal and 100 per user a year on Standard and Business Pro. It has just 1.5 out of 5 on Trustpilot (1,279 reviews, checked November 2026), mostly over auto-renewals and refunds, though business buyers on Gartner Peer Insights give it 4.5 out of 5 from 758 reviews.

Who it's for

Larger teams and regulated businesses that need dependable signing clients recognise, with integrations out of the box.

Skip it if

You send only a handful of documents or want to try before you pay. Zoho Sign has a free plan and a 14-day trial, and scored 4.5.

Ease of use4.5
Features5.0
Collaboration5.0
Platforms5.0
Value for money5.0

What we liked

  • All 5 documents signed with complete audit trails
  • Passed all 15 teamwork checks
  • Hit only 1 plan limit in 14 days

What we didn't

  • No free plan or free trial
  • Highest seat prices, sold billed yearly
  • Envelope caps on every self-serve plan

Key features

  • Reusable templates on every plan
  • Agreement storage with AI summaries
  • Custom branding and delegated signing on Standard
  • Bulk send, payments and web forms on Business Pro
  • Single sign-on and 24/7 support on Enhanced

Plans and prices

Personal
5 envelopes per month; Templates, storage, AI-assisted summaries.
$11 a month, billed yearly
Standard
100 envelopes per user per year; Shared templates, commenting, custom branding, delegated signing.
$30 a month, billed yearly
Business Pro
100 envelopes per user per year; Bulk send, payments, web forms, data verification.
$45 a month, billed yearly
Enhanced
Custom envelope limits; SSO, org management, 24/7 support, Salesforce document generation.
Custom contact sales
Cheapest way to start: $11 a month, billed yearly (Personal)
2

Adobe Acrobat Sign

Best for PDF-heavy teams
4.5

Adobe Acrobat Sign came second with 4.5 out of 5. It was the fastest tool in our test at 1.7 minutes per task (3.3 on its slowest), signers finished in a median of 1.1 minutes, and all five documents came back with complete trails. Ease of use was its best part, at a full 5. Read our Acrobat Sign review.

Acrobat Sign sends documents for signature from Acrobat on desktop or phone and tracks them to the end. Small businesses buy it inside Acrobat plans, so you get full PDF editing with it, and larger organisations buy Acrobat Sign Solutions by quote. It connects with Microsoft 365, Salesforce, Workday, Box and the main cloud drives, and lists ISO 27001, SOC 2 Type 2 and FedRAMP Tailored.

Collaboration was its weakest part at 4: it passed 13 of 15 teamwork checks and recorded 9 of 10 audit details. The way it's sold is the bigger issue. There's no free sending plan, its pricing page lists no sending limits, and leaving a yearly plan billed monthly after 14 days can cost up to half the remaining commitment. Adobe as a company has 1.2 out of 5 on Trustpilot (7,571 reviews, checked November 2026), while Acrobat has 4.5 on G2 from 5,100 reviews.

Who it's for

Teams that work with PDFs every day and want editing and signing in one app, especially if they already pay for Acrobat.

Skip it if

You only need signing at a low price. Dropbox Sign and Zoho Sign scored the same 4.5 and cost less to start.

Ease of use5.0
Features4.5
Collaboration4.0
Platforms4.5
Value for money4.5

What we liked

  • Fastest in our test at 1.7 minutes per task
  • All 5 documents signed with complete trails
  • Full PDF editing comes with it

What we didn't

  • Passed 13 of 15 teamwork checks
  • Fee for leaving a yearly plan early
  • No sending limits listed on the pricing page

Key features

  • Mega sign for sending forms to many signers
  • Web forms you can post on your site
  • Signer identity checks by questions or phone
  • Payments collected while signing
  • Signed files saved to Document Cloud, Box, Dropbox, Google Drive or OneDrive

Plans and prices

Acrobat Standard (individual)
Acrobat PDF tools; E-signature sending.
$24.99 a month, or $14.99 a month billed yearly
Acrobat Pro (individual)
Everything in Standard.
$29.99 a month, or $19.99 a month billed yearly
Acrobat Studio (individual)
PDF Spaces; AI Assistant.
$34.99 a month, or $24.99 a month billed yearly
Acrobat Standard for teams
Admin console; 24x7 support.
$16.99 a month, billed yearly
Cheapest way to start: $24.99 a month (Acrobat Standard (individual))Read our full Adobe Acrobat Sign review →
3

Dropbox Sign

Best for small teams
4.5

Dropbox Sign came third with 4.5 out of 5. Tasks took 2.9 minutes on average, signers finished in a median of 2.5 minutes, and it passed 14 of 15 teamwork checks, second only to DocuSign. Collaboration and value for money both scored a full 5. One of our five documents came back without a complete audit trail, though, and it hit 2 plan limits. Our Dropbox Sign review explains more.

Dropbox Sign, formerly HelloSign, keeps things simple: pick a file, add signers and fields, send a link, and the signed copy saves itself to your chosen storage. Signers don't need an account. There's a free plan, but it only lets you sign documents sent to you, not send your own. It also sells an API, from $75 a month for 50 requests, billed yearly.

Two things count against it. Subscriptions aren't refundable unless the law requires it, so cancel before renewal. And in April 2024 an attacker got into its production systems and exposed account details such as emails, phone numbers, hashed passwords and API keys; Dropbox said there was no sign documents or payment data were accessed. Users on G2 rate it 4.7 out of 5 from 2,266 reviews (checked November 2026).

Who it's for

Small teams that want quick, simple signing and already keep files in Dropbox or Google Drive.

Skip it if

You need a complete audit trail every time. DocuSign and Zoho Sign returned all five documents with complete trails.

Ease of use4.5
Features4.0
Collaboration5.0
Platforms4.0
Value for money5.0

What we liked

  • Passed 14 of 15 teamwork checks
  • 30-day free trial on paid plans
  • Signed copies save to your cloud storage

What we didn't

  • Only 4 of 5 documents had complete trails
  • Free plan can't send documents
  • Subscriptions are non-refundable

Key features

  • Fill and sign PDFs on every plan
  • Templates on paid plans
  • Automatic saving of signed copies
  • Signing API on separate plans
  • Dropbox, Google Drive, Salesforce and OneDrive links

Plans and prices

Essentials
Single-user sending; Templates.
$15 a month, or $10.05 a month billed yearly
Standard
Team sending.
$25 a month, or $17.50 a month billed yearly
Premium
Large team needs.
Custom contact sales
Cheapest way to start: $15 a month (Essentials)
4

Zoho Sign

Best free plan
4.5

Zoho Sign came fourth with 4.5 out of 5, close behind tools that cost more. Its signers were the quickest in the test, finishing in a median of 0.9 minutes, tasks took 1.8 minutes (2.7 on its slowest, the best worst case here), and all five documents came back with complete trails. Ease of use and features both scored a full 5. More in our Zoho Sign review.

Zoho Sign sends, signs and tracks documents with a signing order, templates and audit trails. It has a permanent free plan for one user with 5 envelopes a month, and three paid tiers priced per user. Professional removes the envelope cap, and the API is paid per envelope with no commitment. It's the natural pick if you already use Zoho CRM, Books or Workplace.

Value for money and platforms were its weaker parts, both at 4. We outgrew the free plan twice in two weeks, changes took 27 seconds to sync between devices, and it passed 14 of 15 teamwork checks. Its own pages showed no US dollar prices when we checked and name no security certifications. Zoho as a company has 3.8 out of 5 on Trustpilot (6,184 reviews, checked November 2026), with complaints about slow support.

Who it's for

Small teams that want low-cost signing with a free plan to start, and anyone already on Zoho apps.

Skip it if

You need a published compliance list for regulated documents. DocuSign and Adobe Acrobat Sign both list ISO 27001 and SOC 2 Type 2.

Ease of use5.0
Features5.0
Collaboration4.5
Platforms4.0
Value for money4.0

What we liked

  • Signers finished in a median of 0.9 minutes
  • Free plan and a 14-day trial with no card
  • Unlimited envelopes from Professional

What we didn't

  • Hit the free plan's limits twice
  • Slower sync between devices, at 27 seconds
  • No certifications named on the product page

Key features

  • Reminders, signing order and audit trail on every plan
  • Approval workflows, SMS delivery and AI field detection on Standard
  • Branding, multi-language and reports on Professional
  • Bulk send, SignForms, payments and APIs on Enterprise

Plans and prices

Standard
25 envelopes per user per month; Approval workflows, SMS delivery.
$12 a month, or $10 a month billed yearly
Professional
Unlimited envelopes; Branding, multi-language, reports.
$20 a month, or $16 a month billed yearly
Enterprise
Bulk send, SignForms, payments, APIs and SDKs.
$28 a month, or $22 a month billed yearly
Cheapest way to start: $12 a month (Standard)
5

SignNow

Best for trying an API cheaply
2.0

SignNow came fifth with 2 out of 5, and we don't recommend it for most small businesses. Only 3 of our five documents came back with a complete audit trail, it recorded just 5 of 10 audit details, and signers took a median of 8.4 minutes. Tasks averaged 8.1 minutes, it passed 7 of 15 teamwork checks, only two of three device paths worked, and we hit 6 plan limits. Our SignNow review has the full results.

SignNow, from airSlate, sends, signs and tracks documents with templates, bulk sending and signing links, and adds no-code bots, web forms and payments. Developers get a free sandbox and 250 free API invites, and it connects with Salesforce, Google Workspace, Microsoft Teams, ChatGPT and Claude. Its homepage lists a long compliance set, including SOC 2 Type II, HIPAA and 21 CFR Part 11.

Its seat prices look low on yearly billing, but third-party sources report a cap of 100 invites per user a year, and a Trustpilot reviewer reported an automatic extra charge after passing it. Users are happier than our results suggest: 4.3 out of 5 on Trustpilot from 3,207 reviews and 4.6 on G2 from 1,755 (both checked November 2026).

Who it's for

Developers who want to try e-signing in their own app with a free sandbox, or teams with simple, low-volume signing.

Skip it if

You need complete audit trails and smooth teamwork. Zoho Sign costs about the same, has a free plan and scored 4.5.

Ease of use2.5
Features2.0
Collaboration2.0
Platforms2.0
Value for money2.5

What we liked

  • Free API sandbox and 250 free API invites
  • 7-day trial with no card needed
  • Long compliance list on its homepage

What we didn't

  • Only 3 of 5 documents had complete trails
  • Passed just 7 of 15 teamwork checks
  • Hit 6 plan limits in 14 days

Key features

  • Templates and fillable fields
  • Bulk send and signing links
  • No-code bots and automation
  • Document generation, web forms and payments
  • API with a sandbox and an MCP server

Plans and prices

Business
Core signing, templates.
$20 a month, or $8 a month billed yearly
Business Premium
Everything in Business plus more automation.
$30 a month, or $15 a month billed yearly
Enterprise
Enterprise features.
$50 a month, or $30 a month billed yearly
Cheapest way to start: $20 a month (Business)
6

DottedSign

Best for self-hosting
2.0

DottedSign came last with 2 out of 5. Only 2 of our five documents were signed with a complete audit trail, it recorded 5 of 10 audit details, and signers took a median of 9.9 minutes, the slowest in the test. Tasks took 8.4 minutes on average (13.9 on its slowest), only two of three device paths worked, and the plans stopped us 6 times. Read our DottedSign review.

DottedSign comes from KDAN and is sold as an online service, as an API, or to run on your own servers. That self-hosted option is rare in this list. The interface comes in 9 languages, the API is included on the Business plan, and it links with Google Drive, Microsoft Teams, Salesforce and Zapier. Its data sits on servers in the eastern US and Japan.

We couldn't confirm the free plan's limits, the trial length or any security certifications, and some of its prices come from a third-party listing. It passed 9 of 15 teamwork checks, better than SignNow. Users on G2 rate it 4.7 out of 5 from 282 reviews (checked November 2026), praising ease of use but noting limited customisation.

Who it's for

Teams that must keep signing on their own servers, or need an interface in several languages.

Skip it if

You want quick, reliable signing. Zoho Sign and Dropbox Sign did the same job far better, and both have free plans.

Ease of use2.0
Features2.0
Collaboration2.5
Platforms2.0
Value for money2.0

What we liked

  • Self-hosted option
  • Interface in 9 languages
  • API included on Business

What we didn't

  • Only 2 of 5 documents had complete trails
  • Slowest signing, at a median of 9.9 minutes
  • Free plan limits not published

Key features

  • Cloud, API or self-hosted setup
  • Audit trail on every document
  • Admin console and roles on Business
  • eSignature API on Business at no extra cost
  • Links with Google Drive, Teams, Salesforce, Zapier, ChatGPT and Claude

Plans and prices

Pro
Unlimited documents.
$15 a month, or $8 a month billed yearly
Business
Unlimited team members; Advanced admin and security.
$25 a month, or $15 a month billed yearly
Cheapest way to start: $15 a month (Pro)Read our full DottedSign review →

What it costs to get started

Billed monthly, the cheapest paid ways in are Zoho Sign Standard at $12 a user a month, then Dropbox Sign Essentials and DottedSign Pro at $15 a month, SignNow Business at $20 a user a month and Acrobat Standard at $24.99 a month. On yearly billing the order changes: SignNow Business and DottedSign Pro drop to $8 a user a month, Zoho Sign Standard to $10, Dropbox Sign Essentials to $10.05 and Acrobat Standard to $14.99. DocuSign has no monthly price: Personal is $11 a month, Standard $30 and Business Pro $45 a user a month, all billed yearly.

Zoho Sign has a free plan with 5 envelopes a month for one user, Dropbox Sign's free plan only lets you sign, and DottedSign has a free plan with limits it doesn't publish. Larger teams get quotes from DocuSign, Adobe and Dropbox Sign. Some Zoho Sign, SignNow and DottedSign prices come from a dated third-party listing because the official pages couldn't be read; all were checked on November 3, 2026.

ToolCheapest way to startFree planFree trial
DocuSign$11 a month, billed yearly (Personal)NoNo
Adobe Acrobat Sign$24.99 a month (Acrobat Standard (individual))NoYes
Dropbox Sign$15 a month (Essentials)Yes30 days
Zoho Sign$12 a month (Standard)Yes14 days
SignNow$20 a month (Business)No7 days
DottedSign$15 a month (Pro)Yes14 days

Prices from each tool's own pricing page (or a dated third-party listing where that page couldn't be read). Prices can change, so check before you buy.

Also worth knowing about

We didn't test these tools, but they come up often and may suit a specific need.

PandaDoc

Combines proposals with signing and has a free eSign plan. We haven't tested it, but sales teams who build quotes may want to compare it.

SignWell

A budget option that's free for 3 documents a month. We haven't tested it.

OneSpan Sign

Aimed at regulated industries that need identity checks. We haven't tested it, but banks and insurers may want to look.

How we tested

Every tool went through the same two-week project, from October 16 to October 29, 2026. A small team sent the same five documents for signature and worked through the same fixed task list in each tool. Using the same documents and tasks means the results compare like with like. You can read the full set-up in how we test.

We measured the minutes each task took (the average, and the slowest one in twenty), the plan limits we ran into, whether the tool worked on desktop, web and phone and how fast changes synced, and how many of 15 sharing, permission and comment checks it passed. For signing itself, we counted how many documents came back with a complete audit trail, how long signers took, and how many of ten audit details each trail recorded.

Each tool then got a score out of 5, in half points, for ease of use, features, collaboration, platforms and value for money. Together they make the overall score, and the ranking follows it.

Ease of useOne of the five parts of the score
FeaturesOne of the five parts of the score
CollaborationOne of the five parts of the score
PlatformsOne of the five parts of the score
Value for moneyOne of the five parts of the score

How to choose

Count how many documents you send

Plans cap what you can send: DocuSign Personal allows 5 envelopes a month and Zoho Sign Standard 25 per user a month. If you send a lot, Zoho Sign Professional has no envelope cap, and DottedSign Pro allows unlimited documents.

Check the audit trail, not just the signature

The audit trail is your proof if a signature is ever questioned. DocuSign, Adobe Acrobat Sign and Zoho Sign returned all five of our documents with complete trails, while DottedSign managed 2.

Read the renewal and cancellation terms

Leaving an Acrobat yearly plan billed monthly after 14 days can cost up to half the remaining commitment, and Dropbox Sign doesn't refund subscriptions. DocuSign offers a one-time 30-day refund on yearly plans bought on its site.

Try before you pay

Dropbox Sign has the longest trial at 30 days, Zoho Sign gives 14 days with no card, and SignNow 7 days with no card. DocuSign has no trial, so test with your own documents elsewhere first if that matters to you.

Do you also edit PDFs?

If you change documents before sending them, Adobe Acrobat Sign includes full PDF editing. Our list of PDF editors compares tools built for editing.

Match it to the apps you use

Zoho Sign fits teams on Zoho apps, Dropbox Sign suits Dropbox and Google Drive users, and DocuSign has the longest integration list. If you want signing to start other tasks, see our list of workflow automation tools.

Terms you'll see

Envelope
One document or set of documents sent out to signers, which many plans count and cap.
Audit trail
The record of who opened and signed a document, when and from where, kept as proof.
Signing order
A set sequence in which people receive and sign a document.
ESIGN, UETA and eIDAS
The US and EU legal rules that give electronic signatures legal effect for most documents.
SOC 2 Type 2
An independent audit showing that a company's security controls worked as described over a period of time.
Self-hosting
Running the software on your own servers instead of the vendor's.

Frequently asked questions

Are electronic signatures legally binding?

For most documents, yes. In the US, the ESIGN Act and UETA give electronic signatures legal effect, and the EU uses eIDAS. Some documents, such as certain wills, still need a signature in ink. Tools say which rules they support: SignNow cites eIDAS, UETA and ESIGN, and DocuSign cites 21 CFR Part 11 and HIPAA.

Is there a free e-signature tool?

Zoho Sign has a free plan for one user with 5 envelopes a month, and it scored 4.5 out of 5 in our test. Dropbox Sign's free plan only lets you sign documents sent to you, and DottedSign has a free plan with limits it doesn't publish. DocuSign has no free plan. The people you send documents to never pay to sign.

What does e-signature software cost?

Billed monthly, Zoho Sign Standard is $12 a user a month and Dropbox Sign Essentials $15 a month. On yearly billing, SignNow Business and DottedSign Pro are $8 a user a month and Zoho Sign Standard $10. DocuSign is only sold billed yearly, from $11 a month for Personal, and Adobe sells signing inside Acrobat from $24.99 a month, or $14.99 billed yearly.

How did we test these e-signature tools?

We used each tool for the same two-week project in October 2026, sending the same five documents for signature and working through the same task list. We timed every task, counted plan limits, tried each tool on desktop, web and phone, ran 15 sharing, permission and comment checks, and checked how complete each audit trail was.

Can I cancel an e-signature plan any time?

It depends on the tool. DocuSign monthly plans can be cancelled any time, and yearly plans bought on its site have a one-time 30-day refund. Dropbox Sign doesn't refund subscriptions, so cancel before renewal. Adobe charges up to half the remaining commitment if you leave a yearly plan billed monthly after 14 days.

Has a major e-signature tool been hacked?

Yes. In April 2024 an attacker got into Dropbox Sign's production systems and exposed account data such as emails, phone numbers, hashed passwords and API keys. Dropbox said there was no sign that documents or payment data were accessed. If you used it before mid-2024, check that your password, API keys and two-step login were reset.

Our advice

The bottom line

If signing is central to your business, DocuSign is the most reliable choice; if you send only a few documents, start with Zoho Sign's free plan.

All e-signature software →
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Written by

Daniel Brooks

SaaS and productivity software

I've learned not to trust software that promises to transform your workflow in five minutes. I'm interested in subscription pricing, feature limits and whether a platform stays useful once the novelty wears off.

Update history

  • November 4, 2026: published with the results of our test, run between October 16, 2026 to October 29, 2026.
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